10 stats you need to know about culture, COVID and work

The coronavirus pandemic is still far from over, and so are the concerns of HR leaders and working people over getting what they need to do their jobs safely and effectively. Here are 10 eye-opening statistics from recent polls and research that point to an urgent need to build better organizational culture:

1. One-third of survey respondents don’t trust businesses to do the right thing in the pandemic

Though two-thirds do trust businesses, a sizable number of the 3500 people polled by Salesforce Research are wary of business actions, according to this global survey conducted in July 2020 of 3500 mostly full-time workers worldwide (includes part-time, furloughed, unemployed, students, retired, disabled/unable to work)

2. More people (80%) are concerned with their financial well-being than their physical health (78%)

The gap widens considerably among those saying they are extremely concerned with financial well-being (22%) vs. those extremely concerned with physical health (15%). This information was taken from the same Salesforce Research survey cited above.

3. A slight majority of U.S. employees (51%) feels less connected when working from home

This survey, conducted by TELUS International, polled 1,000 Americans working during the pandemic. Results were released on July 28.

4. When asked what they missed most about working in the office, U.S. employees cited small talk and interacting with colleagues the most (57%) followed by in-person collaboration with a team (53%) and having a separation between work and home (50%)

Results also from the TELUS International survey on culture and working remotely.

5. Just 8% of HR professionals say they can get the right data and insights to make smart decisions from their tools 

Global mobility solutions provider Topia released results in mid-July from its survey of 1,000 employees in the U.S. and UK, which showed that flawed technology is getting in the way of getting work done.

6. Just 17% of workers rated their employee experience exceptional

In addition to this sobering statistic, Topia survey also found in that non-HR employees are twice as likely to rate their company poorly compared to those in HR, suggesting a considerable disconnect in perceived employee experience versus reality.

7. Seven in 10 U.S. full-time workers believe COVID-19 will accelerate gender equity in the workplace

This Catalyst survey, conducted in early June, polled 1,000 Americans adults working full time, and found that men and business leaders in particular felt that the pandemic would increase gender equity. And that over 2/3 of all employees felt that COVID would increase opportunities for inclusion among people of color.

8. At least 2/3 of U.S. employees feel COVID-19 will bring more work life balance and control over schedules

The Catalyst survey found that business leaders believed the most that these changes will come about.

9. During the pandemic peak, mothers with young children reduced work hours 4-5 times more than fathers. As a result, the gender gap in work hours has grown by 20–50% 

This research paper, published in July by sociology faculty in the U.S. and Australia, examined changes in working hours among Americans from February-April 2020. The paper’s authors said their “findings indicate yet another negative consequence of the COVID‐19 pandemic, highlighting the challenges it poses to women’s work hours and employment.”

10. More than 75% of employed U.S. adults are satisfied with employers’ return-to-work plans

Although the mid-June Harris Poll survey did find most workers were satisfied with these plans, there were gaps among different groups. “Eight in 10 men (83%) compared to seven in 10 women (74%) are satisfied with such plans, while generations also differ in their satisfaction levels—with Baby Boomers (85%), Millennials (82%), and Gen X (77%) all more satisfied, and Gen Z (62%) less content.”

For more insights and data on COVID, culture and your workforce from CultureIQ, and to learn how we build cultures that can withstand and stay ahead of change, visit our Reports & Research collection.

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