Culture Is Our Calling.
Clients Are Our Inspiration.

Good for People.
Good for Business.

Good for People.
Good for Business.

We Know Culture.
We'd Love To Share Our Thoughts.

UPDATED: CultureIQ Virus Protection in the Workplace Assessment Survey

Originally published March 3, 2020. Updated March 26, 2020.

We encourage you to use this free survey in your organization, and share with others who may also be concerned about their company’s culture of safety when it comes to COVID-19 in the workplace.

CultureIQuarterly-SurveyTalk of the coronavirus COVID-19 is ubiquitous as people around the world plan how to mitigate its spread and its health impacts. We at CultureIQ are certainly not experts on disease prevention, but we are experts on assessing and activating organizational culture. We see an opportunity to share that expertise to help preserve the health of your workplace. So we are offering all organizations who have survey programs, not just our clients, a free Organizational Virus Protection Assessment set of questions that will help companies determine actions they may need to take to protect their workers and the public at large. We also have a PDF version if you prefer to distribute printed copies of the survey below.

Along with this Virus Protection Assessment, we are also offering additional information and tools that can help organizations gain insight on the challenges posed by this coronavirus pandemic. We encourage you to share these resources internally and with any other organization you feel would benefit from them.

Organizational Virus Protection Assessment

1. If one of us who still has to go to work were to wake up tired with a slight cough, we would still definitely come into work.

a. Strongly agree

b. Agree

c. Neither agree nor disagree

d. Disagree

e. Strongly disagree

2. Before the coronavirus outbreak, the idea of working from home for my job was ______.

a. Simply not possible (my work must be done at work)

b. Possible but I would never do it because it would make me look bad, weak, or less committed.

c. Something that we had no policy or discussion about as far as I know

d. Available and encouraged whenever necessary (with no negative consequences for you)

e. Available and encouraged whenever desired (with no negative consequences for you)

3. My work group stays connected after work hours (e.g., email, phone, text, or instant messaging) to alert the team when one of us is sick or has a family emergency.

a. Strongly agree

b. Agree

c. Neither agree nor disagree

d. Disagree

e. Strongly disagree

4. My manager or management has set up a plan for how we will reassign work if someone in our work group is sick or has a family emergency.

a. Strongly agree

b. Agree

c. Neither agree nor disagree

d. Disagree

e. Strongly disagree

5. Which of the following describes a typical work day for you (choose any that apply–if none apply, leave question blank)

a. Travel by plane, train, or public transportation (either to work or for work)

b. Standing within 6 feet of other people

c. Interacting with the general public

d. Unable to wash or sanitize your hands frequently

e. Shaking hands with employees, customers, or other people

f. Touching objects that others have touched (such as pens, money, phones, papers, books, keys, door handles, tools, assembly parts, etc.)

6. If you personally started to feel unusually tired and developed a dry cough, both of which are symptoms of the coronavirus, which of the following would you actually do (choose any that apply):

a. Alert your manager and coworkers of your symptoms

b. Isolate yourself from anyone you are working around

c. Call a doctor or medical facility

d. Not report into work until a doctor cleared you to return to work

7. If someone in your household/workplace started to feel unusually tired and developed a dry cough like symptoms of the coronavirus, which of the following would you actually do (choose any that apply):

a. Alert your manager and coworkers of your symptoms

b. Leave immediately to remove yourself from your location

c. Call a doctor or medical facility

d. Not report into work until a doctor cleared you to return to work

8. To what extent are you concerned that the coronavirus outbreak will disrupt your company/organization?

a. Very concerned

b. Somewhat concerned

c. Haven’t really thought about it one way or the other

d. Fairly confident we will not be affected

e. Very confident we will not be affected

9. Please select the role/part of the organization in which you work:

a. Operations: directly responsible for creating products or delivering services to customers

b. Supply Chain: directly responsible for delivering raw material, parts, or products to Operations

c. Customer Services/Support: directly responsible for addressing customer problems whether in-person, over the phone, or through the internet

d. Sales Staff: directly responsible for selling products or services to customers

e. Support Staff: fulfilling roles such as human resources, IT, finance, marketing, or other functions

f. Physical Facilities Staff: responsible for maintenance, cleaning, and upkeep of buildings or land

g. Administrative Staff: responsible for the management of general business, policies, or office work

Thanks for answering these questions. Please let your management team and/or human resource manager know if you have questions or concerns about this survey or preparations for the coronavirus.

  • Accurate information regarding the coronavirus COVID-19 and tips to prevent its spread can be found at the World Health Organization website.

FOR THOSE GATHERING/ANALYZING SURVEY RESPONSES:
Interpreting Responses for the Organizational Virus Protection Assessment

  • Questions 1 and 2 assess employees’ perceptions of staying away from their workplace. As an employer you would like to see responses to these questions be either d or e (Positive responses for virus protection) and NOT a or b (Negative responses for virus protection) or c (ambivalent/neutral behavior that still puts you at risk). NOTE: Question 2 was reworded to refer to perceptions of work-from-home options before the coronavirus COVID-19 outbreak.
  • Questions 3 and 4 assess your organization’s preparedness for keeping business going even during a viral outbreak among your employees. As an employer you would like to see responses be a or b (Positive responses) and NOT d or e (Negative responses for preparedness) or c (ambivalent/neutral response for preparedness).
  • Question 5 are some of the risk factors for introducing or spreading the coronavirus within your organization. The employees and (parts of the organization) that have a higher percentage of these responses are at higher risk.
  • Questions 6 and 7 assess what employees say will be their reaction to having symptoms or coming in contact with those who have symptoms. Ideally, all employees should intent to do all of these things, and any percentages less than 100% indicate topics that need to be addressed with your staff as quickly as possible.
  • Question 8 assesses employees’ level of concern regarding the coronavirus. While no one wants to create panic, there needs to be some emotional concern (e.g., being worried enough to learn about protecting oneself and others against infection, making preparations to reduce the risk of infection). Employees who are very concerned or somewhat concerned will want to see actions that help protect their interests. People who have not thought about the workplace effects of coronavirus will probably be ignorant of risks, but potentially open to changing their behavior to prevent infections. Thus, there is no right or wrong response, but knowing how parts of the organization feel can help you determine local actions versus broad actions.
  • Question 9 is meant to help you segment responses (i.e., a demographic question) so you can pinpoint people most at risk and prioritize appropriate responses and actions. Feel free to substitute a demographic question or questions that are specific to your organization.

MORE WAYS TO PREPARE

One simple and inexpensive preparation you can implement right now is to start employees thinking about work processes and behaviors in place now that would put your business at risk for a viral outbreak.

  • CultureIQ has also created a lighthearted Keep-Us-Safe Quiz that is designed to educate employees about healthy and risky work behaviors while creating some buzz or “water cooler” talk about precautions that can be organized now. Please use this as a follow up to this Virus Protection Assessment OR as an initial step in ensuring your staff is considering their safety and the safety of others. Try to emphasize the fact that everyone needs to have each others’ backs – we have to protect our teammates.

Get started today

Learn how CultureIQ can help you make culture a competitive advantage.

Get Started